Program Description
This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
Program Structure
Subject Code | Subject Name |
BBSBWOR203 |
Work effectively with others |
SITHIND002 |
Source and use information on the hospitality industry |
SITHIND004 | Work effectively in hospitality service |
SITXCCS006 | Provide service to customers |
SITXCOM002 | Show social and cultural sensitivity |
SITXHRM001 | Coach others in job skills |
SITXWHS001 | Participate in safe work practices |
SITXFSA001 | Use hygienic practices for food safety |
SITHCCC002 | Prepare and present simple dishes |
SITHCCC003 | Prepare and present sandwiches |
SITHFAB002 | Provide responsible service of alcohol |
SITHFAB004 | Prepare and serve non-alcoholic beverages |
SITHFAB005 | Prepare and serve espresso coffee |
SITXFSA002 | Participate in safe food handling practices |
SITHKOP001 | Clean kitchen premises and equipment |
Possible Job Outcomes
• Food and Beverage Attendant
• Front Desk Receptionist or Assistant
• Function Attendant or Host
• Restaurant Host
• Senior Bar Attendant
• Waiter