This qualification reflects the role of individuals who have a defined and limited range of tourism operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.
This qualification provides a pathway to work in many tourism and travel industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, attractions, cultural and heritage sites, and any small tourism business.
Work could be undertaken in an office environment where the planning of tourism and travel products are delivered, or a combination of both.
|Subject Code||Subject Name|
|SITTIND001||Source and use information on the tourism and travel industry|
|SITXCCS003||Interact with customers|
|SITXCOM002||Show social and cultural sensitivity|
|SITXWGS001||Participate in safe work practices|
|SITXCSS001||Provide customer information and assistance|
|SITXCCS002||Provide visitor information|
|BSBWOR203||Work effectively with others|
|SITXCOM001||Source and present information|
|BSBSUS201||Participate in environmentally sustainable work practices|
|BSBCMM201||Communicate in the workplace|
|SITXCOM003||Provide a briefing or scripted commentary|